Emails about email quota should be more of an alert rather than looking like a marketing email
E
Extensive Octopus
The emails that MailerSend sends when an account is about to approach the email quota for their plan has the following subject line:
"You could be saving money right now"
This comes across as more of a marketing message with an upsell, rather than a clearly-labelled billing-risk alert.
Having it be a more genuine alert will get our attention so that we can check our account, and decide whether we need to set a billing limit to avoid overages or upgrade to a higher plan.
Agathe Brusset
Thank you for sharing this, Extensive Octopus — really helpful feedback. We understand how that subject line can come across more like an upsell than a quota/billing alert. We’ll check this internally and get back to you.