Inbound activity logs should show the exact unsupported file type error | Feature Requests

Inbound activity logs should show the exact unsupported file type error

complete

Persian blue Meadowlark

The inbound activity logs now show rejected activity due to attachments containing an unsupported file type.

However, the details do not show what the unsupported file type is. It would be nice if we could see this in the logs as well.

Created by Mark

June 25, 2026

Agathe Brusset

updated the status to

complete

We now show the filetype of the unsupported attachment on the error description on the inbound payload.

Agathe Brusset

Hi Persian blue Meadowlark, thanks for flagging this! Appreciate the feedback — it’s definitely helpful to know you’d like the inbound activity logs to show the exact unsupported attachment file type, not just that it was rejected. We’ll check this further with the team and get back to you.